For customers from Germany and EU countries, our certified partner Phone Service accepts repair orders. This includes warranty claims as well as damage such as a broken display or changing the operating system. Phone Service can also reactivate devices that no longer start up after you have changed the operating system yourself.

Simply use the order form or contact one of the local repair shops.

For customers in Switzerland, our certified partner nanoRepair accepts repair orders, including warranty claims and orders to change the operating system.

Customers outside the EU and Switzerland should contact our customer service department. If you want to carry out repairs yourself or commission a workshop of your choice abroad, you can order spare parts from our customer service department.

Please note that unannounced shipments to Volla Systeme GmbH in Remscheid may result in longer processing times of between 1 and 2 weeks.

As a buyer in our online shop, you can cancel your order within 14 days of receiving the goods. Please notify us of your cancellation in writing by email or contact form.

Please note that we must retain compensation for smartphones with signs of use or accessories without their original packaging or incomplete goods.

You can find more information in our cancellation policy.

You can find quick guides for the Volla Phone on our download page.

On the Github platform, where you can also find the source code for the Volla software.

Further instructions on how to use Ubuntu Touch can be found on the Ubports Foundation website, which continues to develop Ubuntu Touch with a community of developers.

1. Swipe right twice on the springboard to display the settings on the left side.
2. Tap on the entry “Security mode is OFF.”
3. Hold your finger on the screen and move it over the entry “Security mode is ON” and lift your finger to select the entry.
4. A dialog box will appear. Enter a password and repeat it. If you have already set a password because you have activated security mode before, you can also check the box to reuse the previously used password.
5. Tap “OK” to activate security mode.

1. Open System Settings (for example, by tapping the gear icon in the app overview).
2. Select “Privacy and Security” and then “Security Mode.”
3. You will see a view with three tabs: App Locker, Firewall, and App Firewall.
   1. In App Locker, you can select apps that will be completely blocked when security mode is enabled. The system will then behave as if the selected apps were not installed. Tap on one of the listed apps to add or remove it from the apps that are to be blocked. You can see the status by the closed or open lock icon.
      1. Optionally, activate the link to microG if you want to disable the alternative to Google Play Services and thus the connection to Google services when security mode is activated.
   2. With the Firewall, you can define Internet addresses or domains whose access is either blocked for the system and all apps (exclusion list) or explicitly allowed (inclusion list) when security mode is activated. The latter option is suitable, for example, for protecting children or restricting the functions of company devices to their intended use. You can add and remove Internet addresses or domains in three ways:
      1. Tap the plus sign in the lower right corner to add a new Internet address or domain in a dialog box and confirm with “OK.” Enter the Internet address without the protocol, for example, Google.com. If you swipe right on an entry, you can delete an Internet address or domain.
      2. Tap the three-dot menu in the upper right corner and select the entry for importing templates. A dialog box will open from which you can select groups of Internet domains, for example, those used by trackers, phishing, or malware. Check the boxes next to the groups you want to use. The Internet domains are selected in an open source project on GitHub (https://github.com/HelloVolla/security-mode-templates).
      3. Tap on the 3-dot menu in the upper right corner and select the entry for importing a list. A view of the file system opens for selecting a text file that lists Internet addresses or domains, also without protocol, separated by a simple line break.
   3. With the App Firewall, you can define apps that cannot establish an Internet connection when security mode is enabled. Tap on one of the listed apps to add or remove it from the apps whose Internet connection should be blocked. You can recognize the status by the closed or open lock symbol.
4. Please note that the settings are not visible when security mode is activated.

For the Volla Tablet, Volla Phone 22, Volla Phone X23, and Volla Phone X:

Please note that an error occurs during installation on the Volla Phone X and Volla Phone 22. Our developers are working on fixing this issue.

1. Insert a fast memory card into your Volla Phone.
2. Open the system settings, for example by tapping the gear icon in the app overview.
3. Go to “System” and “Volla Boot Manager.”
4. If your memory card is not yet prepared and an error message appears, open the left sidebar by tapping the icon with the three horizontal lines.
   1. Select the “SD Card” entry in the sidebar.
   2. If you see one or more storage areas (partitions), tap on them and delete them.
   3. Tap on the free memory to create a storage area for metadata.
   4. Tap on the remaining free memory to create a storage area for another operating system. Select the appropriate entry from the drop-down list and confirm the parameters suggested in the dialog box.
      1. Start with operating system data and confirm the suggested area size of 4.5 GB.
      2. Continue with OS user data and select at least 32 GB or the remaining storage space.
      3. Optionally, use the remaining storage space for external storage.
   5. Tap on the remaining free storage space to create a storage area for the user data of another operating system. Select the appropriate entry from the drop-down list and confirm the parameters suggested in the dialog box, or reduce the size using the slider to set up a shared external storage area for the existing and additional operating systems.
   6. Tap on the remaining free storage to create a storage area for a shared external storage area.
5. Now open the “ROM” entry via the sidebar.
   1. To install another operating system such as Ubuntu Touch, tap the button at the bottom left.
   2. Select the entry for installing an operating system from the options, for example Ubuntu Touch.
   3. Follow the instructions in the installation wizard. You can confirm all the suggested parameters.
   4. After successful installation, you can restart the device and the multi-boot menu for selecting the operating system will appear. Use the volume up and down buttons to select the entry and confirm your selection with the power button.

Volla Phone Quintus without SD card:

1. Open the system settings, for example by tapping the gear icon in the app overview.
2. Open the “System” and “Volla Boot Manager” entries.
3. When starting for the first time, a message saying “Not installed” will appear on a red background. Select ‘Install’ and then “Continue” to set up.
4. Optionally, enter a name for the active operating system and then select “Next.”
5. Then select “Install.”
6. Now “Installed” should appear on a green background in the boot manager and an entry (default ‘VollaOS’).
7. You can now install the additional operating system by selecting “Install OS” below.
8. Next, select the storage space you want to make available and then “Next.” A minimum size is set.
9. Select the additional operating system and follow the remaining steps. Additional settings are optional and not necessary.
10. The download and installation will begin. (Approx. 40 min)

If the device uses a memory card for the second operating system and Volla OS no longer starts after a restart, remove the memory card and restart the device. You can then reinsert the memory card and switch to your second operating system later.

If the device uses internal memory for the second operating system instead of a memory card (such as the Volla Phone Quintus), start the device in maintenance mode by pressing the volume up and power buttons simultaneously. There, select “Normal Boot” using the volume buttons and confirm your selection with the power button.

A tip: First press the power button and then immediately press the volume up button. Release the power button immediately when you see the maintenance mode menu.

Normally, the system will notify you when a new system update is available. However, you can check whether your operating system is up to date at any time.

1. Open the System Settings app, which you can recognize by the gear icon.
2. Go to “System” and then “Updater.”
3. Tap the circle icon at the top to have the Updater app check for updates.
4. If an update is available, tap ‘Download’ and then “Install.”

If you are unable to download an update in the Volla OS Update setting, there may be several reasons for this:

1. There is no internet connection
2. The server for the updates is unavailable, for example due to maintenance work.
3. There is not enough memory available.
4. The system has another problem saving the file.

In the latter case, proceed as follows:

1. Open a menu by touching and holding the update entry and select the option to copy the URL.
2. Download the archive file for the update using the URL by copying the URL into the address bar of a browser.
3. Copy the archive file to an SD memory card. If this is not possible on the Volla Phone, copy the file to your PC and from there to an SD memory card.
4. Turn off the Volla Phone and restart it by pressing the volume up and power buttons simultaneously.
5. From the menu that appears, select Start in recovery mode.
6. When a horizontal, open Android symbol appears, briefly press the volume up and power buttons again simultaneously and start with the power button.
7. Now select the option to update via the SD card and then select the downloaded file.

Normally, the system should notify you when a new system update is available. However, you can check whether your operating system is up to date at any time.

1. Open the System Settings app.
2. Select the “Update” entry.
3. Tap Update if one is available.

1. Open System Settings, then select “System,” “Advanced,” and “Volla Boot Manager.”
2. In Volla Boot Manager, select ‘ROM’ from the left sidebar.
3. Tap on the entry for Ubuntu Touch and then tap “Update” in the dialog box.

The Volla OS offers several options for installing Android apps. We recommend three variants:

• The pre-installed Aurora Store allows you to anonymously install apps from the Google Play Store. In the Aurora Store, you will also find information about whether and which trackers an app uses to collect data about your activities.
• The pre-installed F-Droid app allows you to install open source alternatives to the apps in the Google Play Store.
• Direct installation of files downloaded from the Internet that end in .apk. To do this, the browser needs the right to save files from the Internet to the Volla Phone and the file manager needs the right to install apps. To protect yourself from malware, only use websites from trusted manufacturers for downloads.

1. Open System Settings.
2. Select “Apps” and then “Show All Apps” if necessary.
3. Select the settings for the app you want to uninstall.
4. Tap the trash can icon.

Apps that are compatible with the Android version of Volla OS can generally be installed and used with Volla OS.

Some apps use Google Play Services, which are not part of Volla OS in order to protect your privacy and data. Many of these apps can be used with restrictions. Alternatively, in most cases, you can establish compatibility by activating and configuring the open source alternative microG:

1. Open the system settings
2. Select “Apps”
3. Activate microG
4. Navigate back to the system settings overview
5. Select ‘System’ and then “microG”
6. You can now configure microG by activating the services that your apps require in a targeted and transparent manner.

Some apps use Google Play Integrity to verify a Google-certified stock Android operating system. Volla OS 15 and higher meets the first security level. Further security levels require certification by Google. Volla Systems is working on an open source alternative to Google Play Integrity.

Apps that require extensive root privileges cannot be installed by default for security reasons. However, you are free to root the system. Please note that this will override fundamental security mechanisms.

In this case, activate microG in the system settings under “Apps.” You will then find an entry for microG in the system settings under “System,” which you can use to access further settings if activation alone is not sufficient.

• Not receiving notifications about new messages when the app is closed? Then it's due to the Google Notification Push service. Activate Cloud Messaging in the MicroG settings and register the desired app.
• The app won't start, or updates to the app are not possible? Activate Google SafetyNet.
• The app requires your Google account? You can integrate this in the MicroG settings.

Users experiencing difficulties with the Aurora App Store on VollaOS are advised to check the following settings:

• Check for new updates. Open the “F-Droid” app and scroll down the home page until “Package Update” appears at the top. Once this process is complete, tap the bell icon in the bottom bar and check if there is an update for the Aurora app. If available, proceed with the update.
• Make sure you have disabled VPN or excluded the Aurora Store from the VPN connection. If you are using a VPN from Hide.me, open the Hide.me app and then its settings (gear icon at the bottom right). Finally, select “Split Tunneling” and tap on the Aurora Store to exclude it from the VPN. The VPN connection must then be reestablished.
• If you receive an error message when installing an app, restart the app and try the installation again.
• If you continue to have problems installing an app, go to >System Settings >Apps >Show All Apps >Aurora Store >Storage. Finally, delete the storage content. You will then need to briefly reconfigure the app.
• If only a specific app cannot be installed and an error message is displayed, it may also be necessary to “simulate” a different device via the Aurora Store app settings. To do this, select >Simulations and a newer model.
• Please note that the Aurora Store suggests “Google Play Services” for an update when microG is activated. This is because microG simulates the existence of Google Play Services. An update of Google Play Services is therefore not possible.

If you cannot find an app on the Google Play Store in the Aurora Store, you can search for the corresponding page in the Google Play Store in your web browser and open the Aurora app from there. Prepare this link as follows:

1. Open the system settings
2. Select “Apps”
3. Select the setting for the Aurora Store. To do this, you may need to select “Show all ... apps.”
4. Select “Open by default” and “Add link.”
5. Check the box next to “play.google.com” and confirm the activation.

Ubuntu Touch verwendet den eigenen, vorinstallierten Open Store, der Apps enthält, die für das mobile Linux Betriebssystem entwickelt wurden.

1. In the app overview, tap and hold an app icon until the Open Store opens.
2. Tap the trash can icon in the upper right corner.

By default, only apps created for Ubuntu Touch will run.

However, with the Waydroid app, it is possible to use Android apps. To do this, Android is first installed as a guest operating system in a so-called container. To do this, install the Waydroid Helper app from the Open Store.

There are several options. Here are three variants:

Using an address book file

1. Export the address book from your previous smartphone or another computer to a file in vCard format with the extension .vcf.
2. Now copy the address book file to your Volla Phone or an SD card, which you then insert into the Volla Phone. If necessary, use your PC or Mac as an intermediate step.
3. Open the Contacts app and select the menu via the three dots in the upper right corner and “Settings.” Then select “Import contacts from .vcf file” at the bottom.
4. Select your address book file in File Manager and confirm the import. It is important that you select ‘Device’ as the target contact source by tapping on it, not “Device memory.”

Online address book

1. Open the Sync app and tap the plus sign in the lower right corner. When you start the app for the first time, it will display an introduction.
2. Select one of three methods for connecting your online address book. Your online address book must support the CardDAV standard. In most cases, use “Log in with URL and username.”
3. After successfully logging in and connecting to the online address book, check the box for the address book of your account that you want to synchronize.
4. Tap the synchronization button in the lower right corner of your address book view. Use the gear icon in the upper right corner to set the synchronization frequency.

SIM card

1. Save the most important addresses from your old mobile phone to your SIM card, which can hold up to 250 contacts.
2. Insert your SIM card into the Volla Phone.
3. Import the SIM contacts into the system's contact database. There are two ways to do this
4. Use a SIM card manager app, such as SIM Contacts Manager from the Aurora Store.
5. Open the phone app and dial *#*#4636#*#*. Then select “Phone information” from the menu and “Show SIM address book” using the button with the three dots in the upper right corner. Finally, you can select “Import all” again.

There are several options. Here are three variants:

Using an address book file

1. Export the address book from your previous smartphone or another computer to a file in vCard format with the extension .vcf.
2. Now copy the address book file to your Volla Phone or an SD card, which you then insert into the Volla Phone. If necessary, use your PC or Mac as an intermediate step.
3. Open the Contacts app and select the menu via the gear icon in the upper right corner, then “Import from vcard file.”
4. Select your address book file via the file manager and confirm the import.

Online address book

Experienced users can use a script to synchronize addresses with an online address book via the CardDAV protocol. Instructions are provided in the Ubuntu Touch documentation (https://docs.ubports.com/en/latest/userguide/advanceduse/dav.html).

SIM card

1. Save your most important addresses from your old mobile phone to your SIM card, which can hold up to 250 contacts.
2. Insert your SIM card into the Volla Phone and open the Contacts app.
3. Select the menu via the gear icon in the upper right corner, then “Import from SIM card.”

There are several options. Here are two variants:

Using a calendar file

1. Export your calendar from your previous smartphone or another computer to a file in vCard format with the extension .ics.
2. Now copy the calendar file to your Volla Phone or an SD card, which you then insert into the Volla Phone. If necessary, use your PC or Mac as an intermediate step.
3. Open the calendar app and select the menu via the gear icon in the upper right corner and then Settings. Then, at the very bottom, select “Import appointments from ics file.”
4. Select your calendar file via file management and confirm the import.

Online calendar

1. Open the Sync app and tap the plus sign in the lower right corner. When you start the app for the first time, it will display an introduction.
2. Select one of three methods for connecting your online calendar. Your online calendar must support the CalDAV standard. In most cases, use “Log in with URL and username.”
3. Once you have successfully logged in and connected to your online calendar, check the boxes for the calendars in your account that you want to synchronize.
4. Tap the synchronization button in the lower right corner of your calendar view. Use the gear icon in the upper right corner to set the synchronization frequency.
5. Open the Calendar app and open the menu via the three dots in the upper right corner, then select the “Settings” menu item.
6. Activate CalDAV synchronization and select the calendars you want to display in the Calendar app via “Manage Synchronized Calendars.”

There are several options. Here is one possibility:

1. Open the Calendar app and the menu with the calendar icon in the upper right corner.
2. Select “Add Internet Calendar” from the menu and then select the appropriate service.
3. If you select a connection based on the CalDAV standard, enter the URL, your username, and your password. Confirm your entry by checking the box in the upper right corner.

1. Open the (pre-installed) email app and tap the sandwich menu with the three horizontal lines in the upper left corner.
2. When you open the app for the first time, you will be taken directly to the account setup. First, enter your email address and tap the button to continue with the setup. In most cases, the Mail app will recognize the mailbox settings. In this case, you only need to enter your password. In other cases, you will be taken to a form where you can enter the IMAP and SMTP access data for your email provider.
3. If you have already created an email account, select the bottom menu item for settings (identified by the gear icon) in the sidebar on the left and then select “Add Account.”
4. The email app will then guide you through the setup of your email account. IMAP and POP standards as well as Google and Microsoft Exchange accounts are supported. The exact settings can be found on the help pages of your email provider.

1. First, install the email app Decko from the Open Store.
2. When you open the app for the first time, you will be prompted to set up an account. If you have already set up an account, select Settings via the gear icon in the upper right corner of the open sidebar, then select Email and Costs, and finally the plus sign in the upper right corner.
3. Now select one of the appropriate services you want to use for your email account, for example IMAP, which is suitable in most cases.
4. You will be taken to a form where you can enter your name, a mailbox name, your email address, and password. The app will then search for the appropriate IMAP and SMTP settings for your mailbox. Due to an error, the app may not be able to complete the search. Therefore, first enter an invalid email address such as x@t.com to access the form for entering the IMAP and SMTP settings. You can obtain these from your email provider.

There are two ways to do this:

1. Open System Preferences, then select “System” and “System Updates.” There you will find a note about new versions of the operating system. Use the circle icon in the upper right corner to check whether the installed version is up to date.
2. Open the F-Droid app and swipe down on the home screen. This will cause F-Droid to update the information about the apps in the store. If new versions are available for the installed system apps, the system will notify you. Finally, select the bell icon in the bottom menu bar. F-Droid will display apps for which a new version is available.

1. Open System Settings and then select “Updates.” There you will find both new versions of the operating system and the system apps. Make sure that the stable channel is selected in the update settings.
2. Open the Open Store and select “Installed Apps.” At the top of the list, you will see whether an update is available for any of your installed apps.

You can send and receive MMS messages using the Messages app. This feature is available once you have inserted your SIM card and activated it with your PIN code. To use this feature, your contract must include a data package and you must be in a cell that supports the frequency range of the Volla Phone.

If you have problems sending and receiving MMS messages, check your network settings.

1. Open the system settings. Select “Network,” “Network provider and APN,” and “Access points.” You will now see two access points for the Internet and MMS. Select the latter option.
2. Enter your network provider's settings in the form. These can usually be found on their help pages. Once you have completed the form, tap the check mark in the upper right corner.
3. If you haven't already done so, check the box for the MMS access point.

Please note that mobile network operators are gradually discontinuing MMS services. In Germany, Vodafone has already discontinued the service.

The mobile Internet connection is available as soon as you have inserted your SIM card and activated it with your PIN code. This requires that your contract includes a data package and that you are in a cell that supports the frequency range of the Volla Phone.

Make sure that you have activated the network connection. To do this, open the system settings and select “Network.” The “Mobile data” setting must be activated there, and if you are abroad, “Data roaming” must also be activated.

If you have problems accessing the Internet, check your network settings.

1. Open the system settings. Select “Network,” “Network provider and APN,” and “Access points.” You will now see two access points for the Internet and MMS. Select the first option.
2. Enter your network provider's settings in the form. These can usually be found on their help pages. Once you have completed the form, tap the check mark in the upper right corner.
3. If you haven't already done so, check the box for the Internet access point.

1. If you are using macOS, you must first install a suitable app. You can find this in the App Store by searching for “MTP,” for example MTP Easy Transfer.
2. Connect your Volla phone or tablet to your PC or Mac using a USB data cable.
3. Open System Preferences, select “Connected Devices,” and then select “USB.”
4. Select “Data Transfer” in the USB settings.
5. On macOS, open the installed app; on Windows and Linux, the Volla phone will be visible as a drive.
6. You can now drag and drop files or copy and paste them.

Please note that you must use the keyboard's USB port to exchange data with the tablet when a keyboard is connected. The tablet's USB port is disabled for data transfer in this configuration.

1. If you are using macOS, you must first install a suitable app. You can find this in the App Store by searching for “MTP,” for example, MTP Easy Transfer.
2. Connect the Volla Phone to your PC or Mac using a USB data cable.
3. Activate the Volla Phone and log in if necessary.
4. On macOS, open the installed app; on Windows and Linux, the Volla Phone will be visible as a drive.
5. You can now drag and drop files or copy and paste them.

Please note that you must use the keyboard's USB port to exchange data with the tablet when a keyboard is connected. The tablet's USB port is disabled for data transfer in this configuration.

You can insert a microSD card into the second slot on the tray where you also insert your SIM card for the Volla Phone. The slot is easily recognizable by its greater width.

The SD memory card can have a capacity of up to 1 terabyte.

A Volla Phone with Volla OS can also format the memory card in the system settings under “Storage.” You can select the memory card in the drop-down menu under the title. Please note that you should always set up the memory card as external storage, never as an extension of the internal storage. The latter can lead to errors when running apps.

For Ubuntu Touch, please note that the memory card must first be formatted on your PC or Mac using the FAT32 standard. You can format a memory card using the “External Storage” app.

You can change the operating system at any time. You have two options for doing so:

1. Through our service partner Phone Service:
   https://phone-service.de/r/volla/#

2. Yourself via the UBports installer:
   The UBports Installer allows you to install the Ubuntu Touch, Volla OS, and Sailfish OS operating systems on the Volla Phone. Since the app is only available in a beta version and in some cases the Volla Phone must first be unlocked, we recommend that only experienced users change the operating system. The software is provided by the Ubuntu Touch Foundation and is used at your own risk. In the worst case, the operating system will have to be reinstalled by Phone Service.

The Volla OS displays the contacts that you have marked as favorites in the Contacts app or with whom you have been in contact via a call or message in the last few days.

The contacts in the Contacts app must also be stored in the phone memory. When importing from an address book file, make sure to select the “Phone” storage location.

The Volla OS offers news feeds on the springboard. Users can integrate additional news channels published in Atom or RSS format. There are two ways to do this:

1. In the browser, long-press a link to an RSS feed to open the context menu and share it with the Volla app.
2. Paste a link copied to the clipboard into the text field of the springboard or enter it manually, then select the function suggestion to add it to the news.

RDF feeds are not yet supported. The Volla OS offers news feeds on the springboard. Users can integrate additional news channels published in Atom or RSS format. There are two ways to do this:

1. In the browser, long-press a link to an RSS feed to open the context menu and share it with the Volla app.
2. Paste a link copied to the clipboard into the Springboard text field or enter it manually, then select the function suggestion to add it to the news.

RDF feeds are not yet supported.

Does the Start app only show a white or black screen? Are settings lost? Here are some possible solutions:

Reset the Start app

1. Swipe down from the top edge until you see the gear icon in the lower right corner of the Quick Settings.
2. Tap the gear icon to open the system settings.
3. In the system settings, tap “Apps & notifications,” then “See all apps.”
4. Scroll to the bottom of the list and tap “Volla.”
5. Tap the “Force Stop” button.
6. Go to “Storage & Cache” and delete the app data.

If the Start app user interface is visible, there is an easier way:

1. Swipe right twice on the springboard to bring up the settings from the left side.
2. Go to “Reset Options.”
3. You will now find various options for resetting the entire app, contacts, message feeds, or shortcuts.

This involves integrating the Signal messenger app into Sprungbrett so that you can write messages in Signal directly from Sprungbrett.

There are two solutions:

1. Reset the Start app by deleting the app data:
   1. Open System Settings.
   2. Select “Apps” and “Show all apps.”
   3. Select the settings for the Volle app.
   4. Then tap “Force quit.”
   5. Finally, tap “Storage & cache” and “Clear storage.”
2. Uninstall the latest update and reinstall it:
   1. Open System Settings.
   2. Select ‘Apps’ and “Show all apps.”
   3. Select the settings for the Volla app.
   4. Select “Uninstall updates” from the 3-dot menu in the top right corner.
   5. Return to the home screen and launch F-Droid.
   6. Search for “Volla” in F-Droid and reinstall the latest update.

If you only see their numbers in the call list instead of your saved contacts, the contacts have probably been imported into the “device memory.” In this case, the contacts are only saved in the app and cannot be recognized by other apps, such as the phone app.

Reimport the contacts via the Contacts app and this time select ‘Device’ as the destination instead of “Device memory.”

You can assign the red function key on the side under Settings > System > Keys in the “Search key” section. Here you can select and assign functions for short and long presses of the key.

More setting options are available via the Key Mapper app (F-Droid), for example.

Volla OS offers the option to create a backup and update it regularly.

1. Open the system settings.

2. Select “System,” then ‘Backup’ and “SeedVault.”

3. Now select the storage location. You can choose between a NextCloud account, a USB storage device, and a microSD memory card, if your device supports it.

4. Then follow the setup wizard, which begins with the encryption words, which you should write down and keep in a safe place.

5. After setup, you can decide which apps and data you want to include in the backup.

Find out more in our Wiki article

Customers outside the EU can support us via Indiegogo (World Perk). Due to customs duties, there is also a discount:

• Volla Phone X23
• Volla Phone Quintus
• Volla Tablet

Alternatively, you can order via our contact form.

1. Open the Phone app.
2. Select “Settings” from the three-dot menu in the upper right corner.
3. Then select “Call accounts,” your call account (e.g., T-Mobile), “Additional settings,” and “Caller ID.”
4. You can now select and confirm number suppression.

1. Open the Phone app.
2. Select the history of incoming and outgoing phone calls.
3. Tap and hold an entry until a context menu appears.
4. Select “Block number.”
5. You can later remove this block in the app settings.

1. The Volla Phone Quintus comes with a display film that protects the device in its packaging during shipping. Please remove this protective film first.
2. The screen must be 100% clean before installation. Tip: Clean it with the included Zeiss cleaning cloth. You can dab away small dust particles with our “dust absorber” or a strip of adhesive tape.
3. Carefully peel the Volla Flex protective film off the long side of the lower carrier film so that you are holding the Volla Flex protective film, which has another temporary film on the top and bottom, in your hand.
4. When applying the film to the display, use distinctive points such as the camera cutout and the corners or side edges as a guide. Press the film lightly in the middle so that it does not slip.
5. Fold the top half of the film toward you and lift the bottom part of the film by pressing it with a bank card from the center to the top edge, and repeat the process with the bottom half, pressing the bank card from the center to the bottom edge.
6. Pull the entire top backing material off the film and press the edges firmly into the curve of the display.
7. Small air bubbles, such as those in the center and around the top or bottom cutout, will disappear within 24 hours. Please do not remove the film prematurely!

In addition to the instructions on the packaging, you will find video instructions here.